The new call out system is a little different from the old system. This new system uses the following numbers to send the call,
855-566-9659 and 855-568-7665. These numbers will show on your caller ID. Also, most messages will not be repeated.
Messages received by some answering machines may not be clear. We will be sending a call and/or a text. If you wish
to have only one or the other, please contact the Borough Office so that we can set up your account in a preferred status.
Also, contact the Borough Office if your number changes or if you remove your home phone. Please provide an alternate
phone number. Notices will be sent for planned power outages, water disruptions, refuse collection
changes and other changes or events in the Borough.
The Berlin Borough Offices will be closed on
Memorial Day, July 5th (observed July 4th) and Labor Day.
There will be no garbage collection on these days. Please mark your calendar.
Please have your garbage at the curb by 7 am on the alternate day of pick up.
The revised garbage collection schedule is as follows:
Normal collection day Will be collected on this day
Memorial Day, Monday, May 31st ———————– Tuesday, June 1st
4th of July, July 5th (observed), —————————- Tuesday, July 6th
Labor Day, Monday, Sept. 6th —————————- Tuesday, Sept. 8th
Here are some requests for every collection day….Please be sure that all garbage is bagged,
so that if the trash can is blown over the debris is not blown around. Also, if you have a pet please be
courteous and place the feces in a doubled plastic bag. Thank you for your cooperation.
Thursday, May 13, 2021
All items for collection must be at the curb by 7:00 a.m.
Reminder: The following items not accepted are TVs, computers or their components, tires, vehicle batteries, buildings or demolition waste. Air conditioners, dehumidifiers, refrigerators or freezers can be taken by us if the freon is removed and the item is red tagged by a plumber. Freon items need to be the last items placed in the truck. Paint cans can be taken if they are dry and the lids are off.
Please contact the Borough Office at 267-3837 for information where to dispose of tires, TVs, computers, computer accessories, and rechargeable lithium batteries.
In a situation of a waterline repair we send a message to all water Customers. We have two waterlines that feed the Borough, an 8” line and a 12″ line. We are not able to select customers on just those lines as Customers could be on either line. Sending a message to all Customers makes everyone aware that their water may be affected in some way.
DEP says that if you have:
A total loss of water you need to boil your water for 3 minutes for drinking and cooking.
If you have water, but at low pressure you do not need to boil the water.
Office procedure: Initial call and/or text from the Municipal Authority to let you know there is a water leak.
A second call and/or text to let you know the repair is fixed and the water is restored. This will alert the residents who completely lost water, to start boiling water. (At times the water is restored in the middle of the night. A call will be sent in the morning to let you know that the situation is resolved and so not to startle sleeping residents. If you arise and the water is on, assume you should boil until you received this second call. ) If you are unsure if you had a complete loss of water, assume you had a complete loss and boil until you receive notice to stop.
The Municipal Authority is to obtain water samples to be tested for contamination. When the test results return clear of contamination, a final call and/or text will be sent notifying the residents to stop boiling.
After any waterline repairs you may experience cloudy water. If your water is cloudy white this is just air and will dissipate in a few minutes. If your water is slightly dirty this will clear as residents use the water. If water is extremely dirty notify the Borough Office at 814-267-3837.